AI Driven Multimode Technology
Over 18 years, Galaxy has developed the only system that provides a holistic and all-encompassing analysis of communication data through its unique Multimode technology. This involves the combined measurement of communication Schedule, Structure, Dynamics and Content, which significantly increases the insight and certainty of the analysis process.
100+ Signals of Communication
The combined modes of Schedule, Structure, Dynamics and Content comprise over 100 Signals of Communication. The right combination of Signals can achieve a predictive certainty of up to 80%. Certainty relates to whether the behaviour being analysed is present or likely to occur and whether the interventions being applied to improve that behaviour are effective.
Data Tools & Sources
Our technology can analyse any Data Tools used by an organisation. This includes email, calendar and collaboration apps (e.g. Slack, Yammer, Teams, etc.), video conferencing apps and instant messaging apps (e.g. Bloomberg, Symphony, etc.). The Data Sources can include virtually any type of data used by the organisation.
Applying our Technology
- Discover: Proactively detect hotspots, reveal patterns of behaviour and benchmark better practice.
- Evaluate: Objectively measure known issues to determine their likelihood and impact.
- Improve: Rapidly ingrain desired behaviour to achieve the required outcomes.
- Monitor: Accurately predict the effectiveness of interventions.
Benefits of our Technology
- Comprehensive Measurement: The only behavioural analytics technology that captures the full scope of communication patterns and data.
- Wider Applicability: The analysis of the widest range of behavioural factors including Performance, Productivity, Wellbeing and Risk objectives.
- Higher Certainty: The most reliable prediction of behaviour with over 80% accuracy.